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Questions

Common questions.

If something's not covered here, reach us through the Creatives page.

What do I get as a member?
Basic accounts are free and let you browse the platform and sample what we do. Standard, at €8.99 a month, unlocks the full library and every live stream. You can start free and upgrade whenever you like — pick a plan on the Community page.
How do payments and cancellations work?
Payments are processed securely and all major cards are accepted. Prices include VAT. Memberships renew monthly, and you can cancel any time from your account — no email, no phone call. When you cancel, your access continues to the end of the period you've already paid for, and nothing is charged again after that.
Are concert tickets included in my membership?
Not all of them. Your membership covers the on-demand library and our regular live streams. Ticketed premiere events are bought separately — but members get early access to tickets. Most premieres also land in the library on demand afterwards.
Can I watch a concert I missed?
Yes. Most live shows are recorded and added to the Watch library, where Standard members have unlimited access to the full catalogue. A small number of limited-release shows sit outside the catalogue and can be bought individually.
I'm a musician — how do I get my music heard?
Start with the work itself. Our partner studios on the Studio page are where most of it begins: record, mix, or master your project in a room that suits it, and you come away with something worth putting in front of people. Sessions booked through us also put you on our radar — we pay attention to what's being made across the network, and it's often where a longer conversation starts.
How do I book a studio?
Browse our network of partner studios on the Studio page and choose your room, date, and session length. Each studio sets and publishes its own rates. You pay a booking fee to TTC to secure the slot, and we confirm your session with the studio directly. Your session itself is booked with and paid to the studio on their terms — we introduce you, hold the slot, and stay reachable if anything needs sorting.
How do I work with TTC as an artist or creative?
Tell us about your project through the form on our Creatives page. We work with musicians, filmmakers, and storytellers at every stage — early, established, and everything between. We read everything that comes in and reply within four business days.